Shipping

In Turkey we prefer to ship using Yurt İçi Kargo. If you choose to ship via Yurt İçi Kargo, you will pay for shipping upon delivery. We will e-mail you the shipping amount when we ship your package.

Upon your request we will also ship by PTT postal service, but we do not guarantee that your purchase will arrive when using them.

International shipping is done either via DHL or via PTT postal service, again not guaranteeing anything when shipping via PTT.

All shipping costs are calculated by the weight of your order.

Returns

In order to return a defective item, please contact us. We will send you an authorized return number.

• The cost of return shipping is to be paid by the customer.
• In case of an even exchange we will pay the shipping back to you.
• A return for a refund will be made for the net price of the item you bought, minus a 10% restocking fee. This means the Value Added Tax and shipping charges will not be refunded you.